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Count On Tools Adds a Service Excellence Award to Its Repertoire

Posted by Z.Shook on 4/11/2014 to Articles and Awards

Count On Tools Inc. (COT) announces that it has been awarded a 2014 Circuits Assembly Service Excellence Award for its outstanding customer ratings, as judged by its own customers. Count On Tools was selected for the Equipment Suppliers Automation and handling equipment category.

Circuits Assembly Editor-in-Chief, Mike Buetow presented the award to Curt Couch, COT’s President, during a Tuesday, March 25, 2014 ceremony that took place at the Mandalay Bay Convention Center in Las Vegas. Mr. Couch commented about the award, “I must say that receiving our latest award from Circuits Assembly is the single most rewarding and gratifying award ever given to our company. Having customers grade you on what counts the most being customer service, is like receiving a ‘global stamp of approval’ and that what we’re doing is working and what we all expect as paying customers. Without satisfied customers our day-to-day activities in the way we handle success or problems is the measure of consistency and longevity in this industry or any for that matter. Having received this honor will not change how we treat our employees nor our customers but actually cause us to hold ourselves more accountable to strive to be the best at what we do while maintaining consistency along the way with both.”

 Sponsored by Circuits Assembly, the Service Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 22nd year, functions as a way for participants to see how they compare to peers in customer satisfaction. Count On Tools is a leading provider of precision components and SMT spare parts. The company has won numerous awards for its quality products and service.